DPL Federal Credit Union is committed to making available financial products and services that will enable our members to meet their financial needs and reach their financial goals. Whether at a branch, at an ATM, on the telephone, or online through the internet, protecting personal information and using it in a manner consistent with member's expectations is a high priority to everyone associated with DPL Federal Credit Union.
Member privacy is important to us. At DPL Federal Credit Union we are committed to providing you with the finest products backed by excellent service. While information is fundamental to our ability to provide products and services we fully recognize the importance of protecting your personal and financial information.
To ensure that members can rely on the quality products and services available through DPL Federal Credit Union and its affiliated companies, we have enacted the following privacy policy:
DPL Federal Credit Union will collect only the personal information necessary to conduct our business. That means just what is necessary to provide competitive financial products and services and nothing more.
DPL Federal Credit Union will restrict the access to non public members information solely to staff who need to know this information, and are trained in the proper handling of non public information. Staff who violate the policies are subject to disciplinary action.
DPL Federal Credit Union will protect your personal information. Our credit union will maintain strong security controls to ensure that your information in our files and computers is secure. When appropriate, we will use security coding techniques (such as Personal Identification Numbers) to protect against unauthorized access to personal records, to ensure the accuracy and integrity of communications and transactions, and to protect member confidentiality.
DPL Federal Credit Union members will always have access to their information. As a member of DPL Federal Credit Union, you will always have the opportunity to review your information. When notified of an error, we will promptly make changes to ensure that our records are complete and accurate.
DPL Federal Credit Union will only share information when absolutely necessary. We will share information used to administer the products and services we provide when; required to do so by a government agency or regulatory body, or court order; by legal requirement a credit reporting bureau requires such; we partner with other business to offer a broader array of products and services; we receive your written permission to provide information to a third party.
DPL Federal Credit Union will only partner with businesses that follow strict confidentiality policies. The businesses we select will offer products designed to enhance our members economic well-being. Under no circumstances will we authorize those partners to charge your account for any fees without your express consent. DPL Federal Credit Union will not sell our member's information to telemarketing firms or other third parties.
DPL Federal Credit Union will offer you a choice in how your information is used. Any member of our credit union may elect to keep their information from being shared with our business partners. We will inform you on how to exercise your choice, and we will take all reasonable steps to make sure that your requests are honored. At least once a year we will remind all of our members of these rights.
